Privacy policy
How your personal information is handled
This policy explains what information 4Well at Work may collect through this website and enquiries, why it is used and the choices available to you.
Last updated: 29 July 2026
Who is responsible for your information
4Well at Work is led by Emily Fawell, who is the data controller for personal information handled through this website and business enquiries.
ICO registration number: ZA395658
Address: 7 Clitherow Avenue, London W7 2BJ
For privacy questions, email hello@4wellatwork.com.
Information that may be collected
When you contact 4Well at Work, information may include your name, job title, organisation, email address, telephone number if you provide it, and the details of your enquiry.
Please avoid sending confidential employee health information in an initial enquiry. If coaching or another service is arranged, any additional privacy information relevant to that service will be provided separately.
The website hosting service may also process limited technical information needed to deliver and protect the website, such as an IP address, browser type, device information, access time and security logs.
How information is used
Personal information may be used to:
- respond to enquiries and arrange introductory conversations;
- prepare proposals and discuss suitable services;
- manage agreed work, contracts, invoicing and business records;
- maintain the security and operation of the website; and
- meet legal, regulatory and professional obligations.
Your information will not be sold. Marketing emails will only be sent where there is an appropriate lawful basis, and each message will provide a clear way to unsubscribe.
Lawful bases
Depending on the circumstances, information is processed because it is necessary to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, or for legitimate interests in responding to enquiries and running the business responsibly. Consent will be used where the law requires it, including for optional cookies or certain marketing communications.
How long information is kept and how it is protected
Information is kept only for as long as needed for the purpose for which it was collected, including to respond to an enquiry, manage a working relationship, meet tax and accounting requirements, resolve disputes and comply with professional or legal obligations. Retention periods vary according to the type of record and the reason it is held.
Reasonable technical and organisational measures are used to protect personal information. No internet or email system can, however, be guaranteed to be completely secure.
Your data protection rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction of inaccurate information, deletion, restriction of processing, or transfer of information. You may also withdraw consent where processing relies on consent.
Your right to object
You may object to processing based on legitimate interests and to the use of your information for direct marketing at any time.
These rights are not absolute and may be subject to legal exceptions. To make a request, email hello@4wellatwork.com. You may be asked for information needed to confirm your identity.
Questions and complaints
Please contact hello@4wellatwork.com first if you have a question or concern about how your information is handled.
You also have the right to complain to the Information Commissioner’s Office. Visit ico.org.uk for current guidance and contact details.
Changes to this policy
This policy may be updated when the website, services or legal requirements change. The latest version will always appear on this page with its revision date.